Hotel Pompaelo Plaza del Ayuntamiento & Spa | Hotel in Pamplona

| 8.6 (2895 Reviews) |  8 Bathrooms  23 Guests
Old Town Hotel | Hotel Pompaelo Plaza del Ayuntamiento & Spa

Hotel in Old Town, Pamplona

Offering a terrace and views of the City Hall, Hotel Pompaelo Urban Spa is located in Pamplona main square, only 656 feet from Pamplona Catedral. Located in an historic building with a medieval tower, all rooms at this hotel are air-conditioned and offer city views. They are equipped with a flat-screen TV, and fitted with a private bathroom with a shower and bidet, with free toiletries and a hairdryer. At the on-site urban spa you can find a sauna, a Turkish bath, an ice fountain, and a wide range of beauty and wellness treatments. Other facilities include the Sky Bar specialized in cocktails, and a gastro-pub where you will be able to find characteristic pintxos and local tapas. There is a 24-hour front desk at the property. Ideally located for the San Fermin holidays, the ciudadela Park is 2625 feet from Hotel Pompaelo Urban Spa, while Public University of Navarra is 1.2 mi from the property. The nearest airport is Pamplona Airport, 3.1 mi from Hotel Pompaelo Urban Spa.

Hotel Pompaelo Plaza del Ayuntamiento & Spa is located in Pamplona.

This 43 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Accessibility, Security/Safety, and several others. This is a 4 star rated property and has over 2895 reviews with the average score of 8.6 . Coming to Pamplona and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 43 Bedrooms Hotel if you want to learn more about this RBO place in Pamplona. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Pompaelo Plaza del Ayuntamiento & Spa in Pamplona is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Pompaelo Plaza del Ayuntamiento & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Plaza Consistorial 3, Pamplona, 31001, Spain

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet

Facility Overview

Breakfast
  • Wine/Champagne
  • Breakfast in the room
  • Coffee house on site
  • Bar
  • Snack bar
Parking
  • Parking
  • Accessible parking
Activities
  • Foot massage
  • Facial treatments
  • Spa/Wellness packages
  • Makeup services
  • Spa
  • Massage
  • Waxing services
  • Head massage
  • Spa lounge/Relaxation area
  • Full-body massage
  • Body treatments
  • Neck massage
  • Locker rooms
  • Hot tub/Jacuzzi
  • Steam room
  • Back massage
  • Sauna
  • Pedicure
  • Body scrub
  • Body wrap
  • Manicure
  • Beauty services
  • Spa facilities
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Soundproof rooms
  • Safe
  • Heating
Guest Services
  • Daily housekeeping
  • Fax/Photocopying
  • 24-hour front desk
  • Baggage storage
  • Tour desk
  • Room service
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please note that the parking is closed from 05 until 14 july, please note that the spa is not included and must be reserved in advance, please note that the spa is open during the following days and hours:, - monday to saturday: from 10:00 to 20:00, sundays: from 09:30 to 13:30.this property is located in a pedestrian-only zone, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: UH000923

Reviews

Value for money:
8.39
Location:
9.69
Staff:
9.09
Facilities:
8.58
Comfort:
8.97
Cleanliness:
9.04
Martine f
Aug 29, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Double or Twin Room with Old Town View
Room Type: Twin/Double
Room Size: 16 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Double or Twin Room with Old Town View

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Toothbrush, Shower cap, Towels/Sheets (extra fee), Towels

General

Private entrance, Tile/Marble floor, Trash cans, Fire extinguisher, Key access, Iron, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

Landmark view, Quiet street view, View, City view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Emergency cord in bathroom, Entire unit wheelchair accessible, Shower chair, Roll-in shower

Room Amenities

Socket near the bed, Clothes rack
Deluxe Double or Twin Room with Balcony
Room Type: Twin/Double
Room Size: 16 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Deluxe Double or Twin Room with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Toothbrush, Shower cap, Towels/Sheets (extra fee), Towels

General

Private entrance, Tile/Marble floor, Trash cans, Fire extinguisher, Key access, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Toilet with grab rails, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Family Room with Balcony
Room Type: Family
Room Size: 25 m2
4 Twin bed(s) Bed
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Family Room with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Toothbrush, Shower cap, Towels/Sheets (extra fee), Towels

General

Private entrance, Tile/Marble floor, Trash cans, Fire extinguisher, Key access, Interconnecting room(s) available, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Toilet with grab rails, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
King Room with Balcony
Room Type: Double
Room Size: 16 m2
1 Queen bed(s) Bed
King Room with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Toothbrush, Shower cap, Towels/Sheets (extra fee), Towels

General

Private entrance, Tile/Marble floor, Trash cans, Fire extinguisher, Key access, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Toilet with grab rails, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Single Room with Balcony
Room Type: Single
Room Size: 10 m2
1 Twin bed(s) Bed
Single Room with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Toothbrush, Shower cap, Towels/Sheets (extra fee), Towels

General

Private entrance, Tile/Marble floor, Trash cans, Fire extinguisher, Key access, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Toilet with grab rails, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
San Fermin views double or twin
Room Type: Twin/Double
Room Size: 14 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed
San Fermin views double or twin

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Toothbrush, Shower cap, Towels/Sheets (extra fee), Towels

General

Private entrance, Tile/Marble floor, Trash cans, Fire extinguisher, Key access, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Toilet with grab rails, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Double or Twin Room with Spa Access
Room Type: Twin/Double
Room Size: 14 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Double or Twin Room with Spa Access

General

Private entrance, Tile/Marble floor, Trash cans, Key access, Air conditioning, Heating, Safe, Soundproof

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

Bathroom

Towels, Walk-in shower, Towels/Sheets (extra fee), Private bathroom

Media & Technology

Flat-screen TV

View

Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Toilet with grab rails, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Food & Drink

Bottle of water
Double or Twin Room with Spa Access
Room Type: Twin/Double
Room Size: 14 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Double or Twin Room with Spa Access

General

Private entrance, Tile/Marble floor, Trash cans, Key access, Air conditioning, Heating, Safe, Soundproof

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

Bathroom

Towels, Walk-in shower, Towels/Sheets (extra fee), Private bathroom

Media & Technology

Flat-screen TV

View

Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Toilet with grab rails, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Food & Drink

Bottle of water

FAQ's

Is this Old Town hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Old Town hotel?

Check-in time for Old Town hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Old Town hotel have a swimming pool?

No, this Old Town hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Old Town hotel?

Best-rates for the Old Town hotel starts from $122 per night with includes Bar, Breakfast, Internet, Balcony/Terrace, Wellness Facilities, Toiletries, Entertainment, Child Friendly, Air Conditioner, Parking, Hot Tub, Fireplace/Heating, Guest Services, Wheelchair Accessible, Accessibility, Security/Safety, Spa, Restaurant with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Old Town hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Old Town hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Old Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Old Town hotel?

Based on the information reported by the owner or manager, the Old Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Old Town hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Old Town hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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